Meet us in person at SAP for Utilities, Huntington Beach

Meet us at SAP for Utilities 2017

Basis Technologies' Utilities Solutions team is excited to announce that we will be attending SAP for Utilities 2017 and we've been working tirelessly to make sure its the best one yet!

Come and meet us at stand 16 in Huntington Beach, CA, September 10-13, to experience the hype around the leading utilities solutions tool BDEx. You will be able to see a demo of the tool and get to speak to existing users to find out how BDEx has revolutionized their customer experience.

BDEx is the must have tool for any utility running SAP CR&B and IS-U to ensure best in class exceptions management that reduces operational costs and improves customer excellence. And if you’re evaluating SAP CR&B for a future implementation, you need to ensure that you have BDEx to support you!

If you are looking to:

  • Gain 360 degree customer view in ONE screen
  • Dramatically reduce call handling times
  • Increase first time resolutions rates
  • Significantly reduce exceptions quickly
  • Increase customer satisfaction
  • Optimize agent performance through analytics and workflow
  • Rapidly identify late billed customers and the root cause
  • Enable continuous delivery for SAP

....then please come and meet our experts at stand 16, and find out how the BDEx and ActiveControl automation tools can help your business.

Our customers Puget Sound Energy, DTE, TECO, Hydro One will be at the show! Don't miss their speaker sessions!

DTE 11 Sep 2017, 11:40 DTE Energy for Everyone: Experience the Customer Innovation Journey in Motor City

Puget Sound Energy 12 Sep 2017, 2:10 PM "Get to Zero" - PSE's Customer Driven Digital Transformation Initiative