Improving the Utilities
customer experience

Basis Technologies has a proven track record of working with utility organizations that use SAP. Our unique tools revolutionize the way companies use their customer service and billing solutions, reduce operational costs and hugely improve user and customer experiences.

Our Utilities solutions solve industry-specific challenges such as exception and billing issues and are the must have add-on for SAP for Utilities. They provide a real time, 360 degree view of customer enquiries and exceptions. They are also SAP-certified and available as modular, subscription-based, software-only tools.


The Leadership Team

Martin Metcalf - Basis Technologies CEO
Chief Executive
Chief Information Officer

Meet our experts

Group Operations Director
Hayley Harford
Utilities Solution Specialist

Awards & Certifications

We're proud to be an SAP Partner, and to have our solutions SAP Certified.

But we're super excited that Gartner decided that we're a Cool Vendor.

And that we were one of the first few companies to be invited by SAP to join the HANA Start-Up programme (we were number 7).