CIS Release Lead - Business Transformation Program American Water
Late billing can lead to crippling loss of revenue, high levels of complaints and even breaches in regulations. Although this information can be obtained by investigating each customer individually to identify whether they are late billed, this is resource intensive and when dealing with millions of customers becomes a near impossible task.
Blade’s late billing report leverages our Node5 Diffuser to rapidly extract data from some of the largest database tables in IS-U, quickly identifying all late-billed customers and provides the estimated locked revenue.
Using this report provides your business with a fast effective method of discovering your late bill problem and a starting point to tackle the underlying root causes.
Blade makes it possible to process huge volumes of SAP transactional data in minutes that would otherwise take days. Meaning that you can effectively prioritize late billed issues using the estimated 'total locked revenue' to evaluate the scale of your late-billed meter-to-cash problem.
Blade enables utilities running SAP billing to improve customer satisfaction by quickly identifying all contracts not billed by their scheduled bill date – with an estimate of total late-billed revenue.
For more information about pricing of Blade and any other of our solutions simply get in touch.