CIS Lead American Water
Timely and accurate back end processes are a fundamental building block of exceptional customer service in the Utilities industry. Our add-on solutions for SAP help you:
Gain the foresight you need to resolve customer queries fast and reduce the number of exceptions dramatically by cleaning processes and eliminating root causes.
360 degree visibility of the customer. Manage and improve the customer experience with intuitive tools for Front and Back office processes.
Obtain previously unobtainable insights into transactional data for faster, more effective decision making.