Helping Utilities deliver superior customer service

Around the world we’re helping Utilties companies improve customer service by solving billing issues, reducing exceptions and providing a 360 degree view of their customers.

Click on a logo to learn how.

  • ENSA EPM Group logo
  • Atmos reduce average call handling times with BDi Apps for SAP
  • Tacoma Public Utilities fix billing exceptions in SAP CR&B
  • EDF fix slow-running SAP ABAP code with Z Accelerators
  • Hydro One improve customer satisfaction levels using BDEx
  • American Water use BDi Apps- SAP for utilities
  • UGI Corp
  • PSE reduce SAP BPEM exceptions with BDi Apps
  • DTE Energy suffer slow SAP performance ISU billing exceptions
  • Thames Water logo