Basis Technologies to exhibit at CS Week 2016
Basis Technologies will be showcasing BDEx, the leading exception management tool suite for Utilities running SAP CR&B, at CS Week on April 26th to April 29th at the Pheonix convention centre in Pheonix, Az.
Come and see us at Booth #937 to learn why major utility companies, such as Puget Sound Energy, Atmos Energy and Tacoma Public Utilities, trust BDEx apps to improve their customer service. So far, BDEx solutions have transformed the customer experience for 22.5 million utilities customers worldwide.
Timely and accurate back end processes are a fundamental building block of exceptional customer service in the Utilities industry. Basis Technologies’ add-ons for SAP can help you to:
- Consolidate and accelerate exceptions management
- Answer customer inquiries faster and more proactively
- Measure agent performance accurately
- Convert transactional data into insights that drive better decisions
Book an appointment with our team of specialists, for a hands on demo of our BDEx solutions: